SERVICES - BACKOFFICE SUPPORT

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Virtual Assistant

Many small businesses exist primarily because the owner has a niche for their particular product or service. Moreover, their skills are usually associated with the core element. But as you know, it takes a much wider breadth of skills to operate & grow a successful business these days.


At Integra we fully understand the needs of a growing business and more importantly what is required to succeed leaving you concentrate on the elements of your business that you are passionate about.


There are many services that combine to operate a business, below is not a definitive list, but it will hopefully give you a flavour of the tasks you could be leaving behind giving you the time to drive your business forward:


  • Data entry
  • Telephone answering
  • Appointment setting
  • Letter & email composition
  • Bookkeeping & basic accounting
  • Social media & website updates
  • Enquiry management
  • Presentation development
  • General organisation & procedure development
  • Supplier liaison
  • Chasing & following up payments


If you dont have the time, we do. Integra has team of experienced administration staff that can help you on a virtual basis. Call us today. Wed be happy to help.

Physical Assistant

Aimed at our more local clients (Melbourne & South-Eastern Suburbs) for geographic reasons, Integra has the capability to send and experienced administrator into your business for a few hours a day or a few days a week. We currently have staff in industries as diverse as wine production to veterinary services and garden machines to retail stores.


We can help if your regular staff are off ill or may be on going on maternity leave. We are happy to take on small tasks, handle sizeable projects, anything in the list above or pretty much anything you want to get off your to do list! You wont be disappointed with the service we provide.

Desk Research

As a part of our back office support offer, we provide individuals to carry out desk research assignments enabling your business to gain important information on competitor products & services. We carry such assignments for a number global car manufacturers providing high quality benchmarking services.

Accountancy Consulting

We have recently added a new service to our back office portfolio in the form of Accountancy Consultancy. This service is to provide high level support across the whole spectrum of accounts. The sort of things covered would include:


  • - Financial modelling
  • - Annual budget setting & measurement techniques
  • - Business planning
  • - Margin control and product performance
  • - Software advise & reporting
  • - Cashflow strategies & management
  • - Recruitment advice for accounting staff
  • - Employee incentive schemes
  • - Development of sensible management accounts & business reporting.


If you have questions in the area of accounting, we have the answers leaving your retained accountants the task of preparing your figures once a year. We will of course liaise with them as and when required. We are not here to replace them; we help your business from an operational aspect making life easier for them saving you valuable dollars when it comes to your yearly accounts.


At Integra we believe that if you have you back office sorted out professionally and working well, your core business becomes so much easier to deal with and much less stressful. Contact us today and let us know how we can help.